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Terms & Conditions

Terms and Conditions


Customer credit cards will be billed as H&H


LOWER 48 STATES ONLY WITH ANY FREE SHIPPING OFFER , ALASKA, HAWAII OR PUERTO RICO EXCLUDED

ALL ITEMS MUST BE INSPECTED WITHIN 48 HOURS OF DELIVERY. FOR ANY SUCH CLAIM AND OR MISSING ITEMS THAT PERTAIN TO HYDRO HIPPY AND PRODUCTS THAT ARE OFFERED ON THE HYDRO HIPPY'S WEB SITE THAT HAVE BEEN SHIPPED OUT AND RECEIVED. YOU MUST CALL OR EMAIL WITHIN THE 48 HOURS OF RECEIVING PACKAGE OR PACKAGES OR CLAIMS WILL BE NULL AND VOID.

Hydro Hippy - Statement of Facts
To purchase any products all customers must be 18yrs or older. All products are to be used in accordance with all federal,state,and local laws. All products are not intended to be used for lawfully adminstered tests. All products are not intended to diagnose, treat,cure, or prevent any and all diseases.. This is for all other sites. Hydro Hippy assumes no responsibility for or any claims, and is not promoting any illegal use or intent for such usage of products advertised, or being vended thru our sites. We also have no knowledge of customers intent of any and all said products listed. All products are to be used in accordance with all Federal, State, and Local Laws. All reading materials,books, videos and informational links, etc. are intended and distributed to 18+ adults. All materials contained within them are intended for educational purposes only and done so in accordance with the First Ammendment Of The United States Costituion.

What to do:

  1. Please make sure your contact email address is vaild so that you may be reached with the discount code.

  2. A Hydro Hippy representative will evaluate your request as quickly as possible and email you a response. This email will contain a link to the item as well as a coupon code that will enable you to receive the lower price. Please note that the new price will only be available for 72 hours from the time of our reply, and is subject to the Terms and Conditions listed below.

    Your price match request must meet the following conditions in order to be approved:

    1. The competing retailer must be a legitimate business located in the U.S. and have the item in stock to qualify. Beware of “shady” retailers that make promises they can’t keep.
    2. Items must be identical (manufacturer, model #, not used, etc.) and priced accurately.
    3. You must create an account online so that we know whose account to apply the price match to.
    4. Please note that price matching will override any existing promotion on the product.
    5. Many online retailers will pad their shipping charges in order to offset their unusually low prices. Hydro Hippy may take these shipping charges into account when price matching.

      Payment Terms: We accept Visa, Mastercard, Discover and American Express. Company checks, personal checks and money orders. Call Customer Service at 415.424.5352 Sorry, no COD's.

      Payment Terms (International Orders): For international orders we accept only international money orders or wire transfers.

      Shipping & Handling Charges: We ship by UPS ground or USPS. Our products are discretely shipped using brand new unmarked cardboard boxes. Please note that on these large items you will need to have someone available to unload the material when it arrives via common carrier trucking. The carrier is not responsible for unloading. Shipping and handling charges are calculated at the time of order entry and added as a separate item for shipments within the 48 contiguous states. To see actual freight charges for your order proceed to "Checkout". On shipments to Alaska and Hawaii and other areas outside the contiguous 48 states additional charges will apply and we will contact you with the additional charges. On International Shipments please contact us for a freight quotation.

      Post Office Box Customers please note: UPS does not deliver to Post Office Boxes. All orders with Post Office Box addresses will be sent via USPS ground regardless of the requested shipping option.PO BOX DELIVERY WILL BE AT FULL RISK TO CUSTOMER.

      Delivery: To offer the lowest possible prices, many of our products are shipped direct from the manufacturer. Please allow 7 to 10 days for delivery for most items. During peak seasons some items might take longer. Also, some larger items require a longer delivery time. If faster delivery is desired please contact our customer service department. We can arrange expedited delivery via Air Freight for an additional charge.

      Damaged or Missing Goods: Title to all goods pass to the buyer upon receipt of shipment by the buyer or buyer's agent. As such, we strongly advise that the buyer carefully inspect all boxes, crates, etc. and notate any damage on the bill of lading before signing for your shipment. If there is a discrepancy between the number of units (boxes, pallets, etc.) indicated on the bill of lading and what is actually received, write the number of missing boxes on your copy and the driver's copy of the receipt, and have the driver sign both copies.

      It is the buyer's responsibility to file a freight claim with the carrier if the carrier fails to deliver the goods complete and in good condition. Buyers that refuse a shipment without first contacting Hydro Hippy customer service may be subject to additional charges for reshipping the order. We understand that the freight claim process can be confusing so we are more than happy to furnish advice in filing claims upon the buyer's request.
      Return Policy

      Returns within 30 days of delivery
      You may return new, unopened items shipped from HYDRO HIPPY’s warehouse within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. In order to receive full credit, items should be returned in their original packaging. Please note that if your return is not the result of our error, the shipping costs of that returned item will be deducted from your refund. Products where shipping is included in the price will have the actual shipping charges deducted from your refund.

      Returns more than 30 days after delivery
      Unless declared defective, product returned more than 30 days after delivery will be subject to a minimum 35% restocking charge plus any charges required to repackage item.  In addition, customer is responsible for all return shipping costs unless product is declared defective (see below).

      Return of Drop-Shipped products
      Many of our products - including but not limited to greenhouse structures, heaters, fans and custom fabricated products – are “drop-shipped” directly from the manufacturer. It is important for the customer to be aware that all drop-shipped products are subject to the return policy of the specific manufacturer. Restocking fees for drop-shipped products may be as high as 35% depending upon the return policy of the specific manufacturer and some items are not returnable at all. If this is of concern, please contact HYDRO HIPPY customer service at 415.424.5352 to confirm the specific return policy for any of our products before finalizing your purchase.

      Defective Products
      Contact HYDRO HIPPY customer service within 30 days of delivery if you believe the product received from us is defective. Instructions will be provided to have the product returned for inspection. If the product is declared defective, you will have the option to accept a replacement or be credited both purchase price of the product and the return shipping cost. If replacement item is desired, HYDRO HIPPY will not ship the new item until receipt of defective goods.  Products determined to be non-defective will be processed as a return.

      RMA’s
      All defective or returned goods must be returned freight prepaid to the address provided by HYDRO HIPPY. Prior to return a "Return Material Authorization Number" must be obtained from HYDRO HIPPY - credit may not be issued for returns sent without a RMA number.  Credit will be applied within 5 days of receipt and inspection by HYDRO HIPPY.
      WARRANTY DISCLAIMER
      WARRANTIES EXPRESSED OR IMPLIED BY ANY MANUFACTURE IS THE MANUFACTURES RESPONSIBILITY FOR THE TERMS AND CONDITIONS OFFERED. HYDRO HIPPY GIVES NO WARRANTIES ON ANY ITEMS SOLD AND WILL NOT HONOR ANY MANUFACTURE WARRANTY. ANY AND ALL ITEMS UNDER MANUFACTURE WARRANTY MUST BE DEALT WITH DIRECTLY WITH THAT MANUFACTURE OF SAID PRODUCT. UNLESS OTHERWISE STATED HYDRO HIPPY RELEASE ALL LIABILITY ONCE ITEM IS SHIPPED AND USED. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY Hydro Hippy. Hydro Hippy DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.

      LIMITATION OF LIABILITY
      ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. Hydro Hippy's LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID.

      PROMPT DISPOSITION
      Hydro Hippy will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within warranty period. Before returning any product, write or call Interational Greenhouse Company, giving date and number of original invoice, and describing defect. Title and risk of loss pass to Purchaser on delivery to the common carrier.

      AVAILABILITY
      Availability information accessed pursuant to this site is based on end of day inventory of the previous business day. Availability is subject to change at any time. Hydro Hippy makes no representations or warranties regarding the accuracy of this data.

      PRODUCT SUITABILITY
      Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in neighboring areas. While Hydro Hippy attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and national and local codes and regulations, and be sure that the product, installation, and use will comply with them.

      NO WARRANTIES TO CONSUMERS
      Hydro Hippy makes no warranties to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act.

      MANUFACTURERS' WARRANTIES & SALES LITERATURE
      Most of the products supplied to Hydro Hippy are warranted to the final consumer by their manufacturer; copies of such warranties are supplied with the product or are available from the manufacturer. As a service, Hydro Hippy will obtain copies of consumer warranties from the warrantor and will furnish them free of charge to Purchaser's who request them. Address requests to: ssladmin@hydrohippy.com Requests must include the Hydro Hippy order number and the manufacturer's model number of each product for which a copy of the warranty is requested. Hydro Hippy may also furnish sales brochures and other literature of the manufacturer. Hydro Hippy assumes no responsibility for the content of such warranties or sales literature by performing this service.


      ADDITIONAL TERMS

      FORCE MAJEURE
      Hydro Hippy shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, shortages, inability to procure or ship product or obtain permits and licenses, supplies or raw materials, or any other circumstances or causes beyond the control of Hydro Hippy in the conduct of its business.

      CANCELLATION
      Any cancellation must be approved by Hydro Hippy, and may be subject to restocking and other charges.

      SECURITY INTEREST
      On any sales on open account, Purchaser hereby grants to Hydro Hippy a priority lien, purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to Hydro Hippy. Purchaser agrees to file any financing statements or other appropriate document with its governmental authorities to assure the validity, priority, and enforceability of the lien. Purchaser agrees to inform Hydro Hippy immediately if it intends to use any import financing or has or will be granting a lien or security interest on its inventory to any third party.

      ASSIGNMENT
      Purchaser shall not assign any order or any interest therein without the written consent of Hydro Hippy. Any actual or attempted assignment without Hydro Hippy's prior written consent shall entitle Hydro Hippy to cancel such order upon notice to Purchaser without liability to Hydro Hippy.

      MODIFICATION OF TERMS
      Hydro Hippy's acceptance of any order is subject to Purchaser's assent to all of the terms and conditions set forth in Hydro Hippy's acknowledgment, and Purchaser's assent to these terms and conditions shall be presumed from Purchaser's receipt of Hydro Hippy's acknowledgment, or from Purchaser's acceptance of all or any part of the goods or services ordered. All other contrary terms and conditions are expressly rejected, and no addition or modification of terms and conditions shall be binding upon Hydro Hippy unless agreed to by Hydro Hippy in writing.

      TRADEMARKS AND COPYRIGHTS
      Purchaser acknowledges that it has no right, title or interest in the trademarks or copyrights in the products, and Purchaser covenants that it will take no action to register or otherwise interfere with such rights.

      COMPLETE AGREEMENT
      The terms and conditions in Hydro Hippy's Web site , forms, acknowledgments, quotations and invoices are incorporated herein by reference and constitute the entire and exclusive agreement between Purchaser and Hydro Hippy.

      INDEPENDENT CONTRACTORS
      Hydro Hippy and Purchaser are independent contractors. Purchaser is not authorize to and shall not make any representations on behalf of which are binding upon Hydro Hippy.

      SEPARABILITY
      If any provision of these Terms of Purchase shall be deemed illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of any other legal provisions hereof which together shall then be construed as if such illegal and unenforceable provision or provisions had not been inserted herein, unless such illegality or unenforceability shall destroy the underlying business purpose of these Terms of Purchase.

      SALES
      CROSS REFERENCE INFORMATION
      Product cross reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are perfectly comparable. For critical applications, review specifications prior to purchase.

      PRODUCT INFORMATION
      Hydro Hippy's ability to keep product information accurate and up-to-date is limited by manufacturers and other industry sources ability to provide product information. THEREFORE, Hydro Hippy MAKES NO WARRANTIES, EXPRESS OR IMPLIED AS TO THE ACCURACY OF THE WEBSITE DATA.


      DOMESTIC ORDERS:

      SALES POLICY

      RETAIL & WHOLESALE ACCOUNTS
      Identification required from all Purchaser's. Possession of our sales brochures does not constitute the right to purchase from Hydro Hippy.

      PRICES HEREIN are net prices and are subject to change without notice. Market sensitive commodity items will be priced according to current market conditions.

      QUOTATIONS on large quantities are available on request. Contact Hydro Hippy at 415.424.5352.

      SALES TAX
      Hydro Hippy is required to charge state and local tax on items delivered to California State.  Purchaser is responsible for reporting and paying any use taxes or other taxes imposed in their state.

      FREIGHT POLICY
      FREIGHT IS PREPAID ON ALL ORDERS AND ADDED AS A SEPARATE LINE ITEM ON THE INVOICE.  We shall ship to Purchaser's address anywhere in the contiguous United States, using routing of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico and export orders. Contact local Hydro Hippy for further information.

      Any extra charge incurred for additional services, such as Purchaser's carrier or special handling at the destination, must be paid by consignee. If any item is backordered on an order qualifying for freight prepayment, that item will be shipped prepaid. Title and risk of loss pass to Purchaser on delivery to the common carrier. If product was damaged in transit, recipient must file claim with carrier.

      The information and recommendations contained on the MSDS supplied by the manufacturer are considered to be accurate and reliable. Hydro Hippy, however, makes no warranty with respect to the accuracy or reliability of the information or the suitability of the recommendations. Hydro Hippy disclaims any and all liability to any user thereof.


      ORDERS SHIPPED OUTSIDE OF THE UNITED STATES:

      EXPORT SALES TERMS AND CONDITIONS

      ORDER ACCEPTANCE
      It is acknowledged that no order shall be deemed accepted unless and until it is verified and accepted by Hydro Hippy in a continental United States facility. Purchaser further consents that submission of its order shall subject Purchaser to the jurisdiction of the courts of the United States and the state of acceptance.

      SALES TAX
      Hydro Hippy is required to charge national, state, and local sales tax on all purchased items for which a U.S. Purchaser sales tax exemption certification is not on file.

      PAYMENT TERMS
      Unless otherwise agreed, all export sales are made on condition that Purchaser make payment by cash in advance at the time of order, that Purchaser open an irrevocable letter of credit in favor of Hydro Hippy prior to shipment payable by sight draft drawn against such letter of credit, or that Purchaser establish satisfactory credit with Hydro Hippy prior to shipment. For Purchaser's with established credit, terms are net forty-five (45) days from date of shipment. At Hydro Hippy's option, export orders may be subject to special export payment terms and quotations. Cash or anticipation discounts are not allowed. All payments must be in U.S. dollars, and Hydro Hippy shall have the right to set-off and deduction for all sums owed. If an open account Purchaser fails to make full payment within forty-five (45) days from date of shipment, Hydro Hippy may defer shipment of other orders, or cancel all or any part of any unshipped order until such payment is made.

      CREDIT BALANCE
      Purchaser agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND Hydro Hippy SHALL HAVE NO FURTHER LIABILITY.

      FREIGHT POLICY
      Unless varied herein, shipping terms are FCA (as defined by International Chamber of Commerce Terms) closest U.S. airport or port of exit from Hydro Hippy shipping warehouse, except Hawaii or Alaska, using local shipping point and routing of Hydro Hippy's choice. Freight is Prepaid and added as a separate item to invoice.  Purchaser shall be responsible for obtaining insurance. At Hydro Hippy's option, freight policy for export orders may be subject to special terms and conditions. If any item is backordered on an order qualifying for freight prepayment, that item will be shipped prepaid as Purchaser's exclusive remedy. Title and risk of loss shall pass to Purchaser on delivery to the common carrier or vessel in the United States. If product is damaged in transit, Purchaser must file claim exclusively with carrier, vessel and/or insurance company.

      COUNTRY OF IMPORTATION
      Purchaser represents that it is purchasing the products for the purpose of exporting them from the United States and importing them to the country specified in Purchaser's purchase order. Purchaser agrees that the products will be shipped to that destination in compliance with the laws of such country, and that there will be no reexport or diversion. If requested by Hydro Hippy, Purchaser shall provide documentation satisfactory to Hydro Hippy verifying delivery at the designated port of entry.

      EXPORT AND IMPORT LICENSES; PERMITS AND FREIGHT FORWARDER
      Notwithstanding anything contained herein and unless expressly agreed, Purchaser shall be responsible for obtaining and paying for any permits, licenses, or other governmental authorization(s) necessary for the exportation or importation of the products into the designated country of importation, and it shall comply with all laws and regulations thereof. Purchaser shall select and pay the freight forwarder who shall solely be the Purchaser's agent. The freight forwarder's actions shall not be deemed authorized by, or binding upon Hydro Hippy, unless expressly agreed to by Hydro Hippy.

      FOREIGN CORRUPT PRACTICES ACT
      Purchaser acknowledges that it is not the agent of Hydro Hippy and represents and warrants that it has not and covenants that it will not pay anything of value to any government employee in connection with the resale of the products.

      GOVERNING LAW; LIMITATIONS
      These Terms and Conditions shall be construed, interpreted and performed exclusively according to the laws, excluding conflict of law rules, of the State of California, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen. The provisions of the Uniform Commercial Code as adopted by the State of California, and not the United Nations Convention on Contracts for the International Sale of Goods, shall apply.

      DISPUTE RESOLUTION
      Actions by Hydro Hippy for nonpayment by the Purchaser of the purchase price of products sold by Hydro Hippy, or for redress of other breaches by the Purchaser of the Terms and Conditions of Sale, may be brought by Hydro Hippy, at its option, before any judicial court of competent jurisdiction. At Hydro Hippy's option, disputes between the Purchaser and Hydro Hippy, including all claims for non-performance by Hydro Hippy, shall be finally settled by arbitration in San Francisco, California, USA, under the Rules of the American Arbitration Association, which Rules with respect to matters not regulated by them shall incorporate the UNCITRAL arbitration rules by one or more arbitrators appointed in accordance with said Rules applying these Terms and Conditions and consistent provisions of the internal laws (except conflict of law rules) of the State of California, USA.

      While efforts have been made to ensure the accuracy of this Web site, due to its open nature, Hydro Hippy does not warrant its accuracy.
      ANY OFFERED FREE SHIPPING WILL BE SENT UPS GROUND OR CARRIER OF OUR CHOICE IF YOU NEED THE ITEM RUSHED EMAIL OR CALL US SO WE CAN PROVIDE SHIPPING QUOTES TO FIT YOUR NEEDS. LOWER 48 STATES ONLY ALASKA , HAWAII, AND PUERTO RICO EXCLUDED FROM FREE SHIPMENTS *IMPORTANT: We try our best to get same day orders processed if the order arrives in time for processing. However, when selecting Next Day, 2nd Day or 3 Day shipping options, please be advised that these options are promised from the time of shipping, not from the time the order was submitted. Please understand that it takes time to process the payment, pick your order from the warehouse, properly pack it in a box, label it and get it ready for shipping. Most domestic orders are shipped within 2 business days of receipt. Some products are shipped directly from the manufacturer. * free shipping is offered on select items at are discretion.

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